Florfield Staff Handover

Florfield Road

Hackney
London
Tel: 0208 533 1022

Welcome to Florfield Road

Florfield Road is located in the heart of Hackney, East London. Just a stone’s throw away from London Fields, it’s a fantastic backdrop for people with learning and physical disabilities who choose to stay with us. As with all Clearwater Care facilities, we focus our efforts on giving our service users the tools they need to make the most of opportunities in their life.

We love being part of Hackney’s vibrant community. It’s an exciting place to live with plenty of activities on our doorstep. Our service users regularly head down to the local day centre as well as go bowling and swimming. We also visit friends, eat out in local restaurants and look forward to our annual holidays – the destination’s always chosen by our service users!

We work closely with a number of local agencies who all play vital roles within each service user’s care plan. These include the Hackney Learning Disability team, Redbridge Learning Disability team, Hackney Community College, Waltham Forest Community Learning and Skills Service, Hackney Day Service Projects, and City of Hackney Primary Care Trust.

Family and friends are welcome to visit and often pop in for a cup of tea. We always look forward to our family parties. We also encourage everyone to be involved in the running and operation of Florfield – we publish regular audit questionnaires, ask friends to represent or support service users at meetings and also visit family members at their homes to discuss any concerns.

We are a ’3 star home’ under CQC former rating system.

 

Facilities

  • Bedrooms: Four large, wheelchair-accessible bedrooms with specially adapted en-suite bathrooms. The facility is sited on the ground floor of the building with a wide hallway
  • Kitchen: We have a spacious kitchen/diner with space for six people. Supervised cooking is part of our daily activities as is service users who are able to, cooking for themselves.
  • Living area: Our living room is the social heart of Florfield Road – it’s comfortable and fully equipped with TV, music system and all other mod cons!

 

Staff: Our team of staff are fantastic and provide wonderful care, support and encouragement to the service users at Florfield Road.Our senior staff have received an NVQ level 2 in Health and Social Care at least. All staff have received their LDQ Induction Award and have extensive experience in the care sector. We continue to provide in-depth training to all our staff so that they can increase their knowledge and skills. Our Registered Home Manager holds NVQ level 4 and has a great deal of experience in managing learning disability care operations.

Staffing patterns are divided into three shifts over 24 hours, with one ‘waking night’ member of staff on duty every night.