Staff team
Challenging behaviour
Addressing the triggers, risks and ensuring staff are appropriately trained


Challenging behaviour

Challenging behaviour can be difficult to define and we do find that some people are unable to understand in what context to use this term. We recognise that some of our service users  can present as being challenging on a more frequent basis or indeed the intensity of the behaviour may pose a significant risk of harm to self or others.

Clearwater Care are committed to include all individuals within the daily life of our communities. We observe how individuals react and respond to specific situations. By understanding the signs and triggers that may lead to challenging behaviour, we are able to create appropriate care plans where behaviours can be managed.

We will always undertake assessments to ensure people are not at risk to themselves or others. Fundamentally, Clearwater Care policy is not to physically restrain service users.