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Supported Living FAQs
Please see below our FAQs. Should you need any more information please do not hesitate in contacting us.

Q: What profile do I have to fit to be considered for supported living?

A: We assess every potential service user on an individual basis to see if supported living is the right service for them. They have to be capable of keeping themselves safe under little supervision and have mastered all of the independent living skills that we’ve taught them.

Q: What support will I get?

A: Every supported living service user is assigned a support worker who checks in with them on a regular basis. They will make sure that the service user is achieving their agreed weekly goals. If the service user is having any trouble, then their support worker will help them get back on track.

Q: Where will I live?

A: Our supported living accommodation is located in the borough of Waltham Forest in north east London. For more information on the accommodation, click here.

Q: How often will I be visited by my support worker?

A: That depends on the needs of the service user. Those who need more support might be visited by their support worker three times a day; those who need less support, perhaps once a week. We assess every service user’s need on an individual basis to make sure that they get the right level of support for them.

Q: Will I be going out into the local community regularly?

A: Clearwater Care believes that it’s really important for supported living service users to be involved in their local community. Many volunteer at their local charity shops or go to college. Most of them get involved in community-based activities during the week as well.

Q: Will I have a say in how I’m supported?

A: We always sit down and discuss care plans with individual service users so that they can let us know exactly what they want and need from their support plan.

Q: How many other people will I be living with?

A: Supported living service users tend to live together in groups of four. Every member of the group will have similar needs so that everyone can relate to each other.

Q: Will I have access to advocacy services?

A: Each Clearwater Care service user has access to advocacy services, should they need it. We have strong links with local advocacy groups and services.

Q: Will I have to share a bedroom with somebody else?

A: Each service user is given their own bedroom, which we encourage them to personalise so that they feel as comfortable as possible when spending time there.